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Audio Book~Witches of Bourbon Street

Hello! It’s been a while since I updated. Sorry about that. I’ve been in my two caves working my butt off…or more specifically, keeping my butt in the office chair writing Demons of Bourbon Street and moving it to my studio chair getting ready for Bead and Button. If you’re in or around Milwaukee this coming weekend, head on over to the convention center for some amazing bead and jewelry browsing. I’ll be in booth number 1238.

In other news, Witches of Bourbon Street is now available in audio book. You can find it on Audible, iTunes, and Amazon. I’ve had a lot of people ask about Demons of Bourbon Street. It should be out in September in ebook and print. It takes a couple of months for audio production, so hopefully by December. The wonderful Traci Odem will be narrating again.

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Giving Thanks Sale!

Hello!

Happy Thanksgiving to those in the US. Happy holidays to everyone else. Greg and I are spending a quiet Thanksgiving together with our giant twenty pound turkey. Yep, twenty pounds for two people. We love leftovers.  While I’m slaving over a fancy Thanksgiving dinner for two, we are running a sale!

This is our annual Giving Thanks sale. Sale starts at midnight Thursday morning and runs for 48 hours, ending Friday night at midnight (11/26/11 @ 12:00am).

All murrine 50% off

Etsy
Website

All beads 25% off

Etsy
Website

Happy shopping!

Thank you so much for all your wonderful support. We couldn’t do this without you.

Deanna and Greg Chase

Awesome Tutorial by Simply Adorning

The wonderful Laura Pacino of Simply Adorning has a brand new tutorial out. It’s labeled  Beginning Metals Fabrication-Bezeled Toggle Clasp.  I had the opportunity to preview this ebook and let me just say it’s wonderful.

I’ve had very little experience with metal fabrication. I took a class six years ago, but due to time restraints I never made anything other than some disks at a friends house, which means I barely remember anything. Oh, I vaguely recall filing and sawing and pickling, but if I were to sit down and try to make something, disaster would ensue. But I didn’t have any trouble following along with this tutorial. Laura even gives you part numbers for tools and materials so it’s easy to find the items she is talking about. I love that! Especially since I am such a noob.

The tutorial is how to set a stone, but she also discuses tips and tricks for glass beads. See the picture on the left? The bead on the right is one of mine. Doesn’t it look gorgeous? Laura makes everything look awesome.

Anyway, the tutorial is clear, the pictures are awesome, and since part numbers are listed, tools and supplies are easy to find. I’d say it’s well worth the $25 price tag. Check it out!

Radio Silence Has Ended

It’s been over a week since I posted. Most of that is because I was out of town last weekend at Hottime on the Mountain in Asheville, NC. I was fortunate enough to be asked to demo one of my murrine ring beads.

I made one like this but added butterflies. It went pretty well, despite using a smaller torch than I am used to (which is pretty much always the case in these settings and is totally fine). It just means the poor attendees had to spend a lot of time watching me wait for glass to melt.

However, on Sunday morning many of them showed me their class beads and everyone did super awesome. I know what it feels like to be scared of using murrine. Greg (the hubby) is a master and it still took me years to get comfortable with trying. It’s really not that hard, I promise.

Anyway, I came home with a pretty nasty head and chest cold. This is what happens when one doesn’t have kids and rarely spends a bunch of time with the general public. Our immune systems just aren’t up to fight off the latest germ de jour. Hopefully I don’t infect Greg. Two of us sick just won’t do. Especially since I’m feeling pretty pathetic right now.

One bright spot in my day however is a five heart review I just found on Sizzling Hot Book Reviews of Haunted on Bourbon Street. It’s the first book blogger review I’m aware of and I couldn’t be more thrilled.

Haunted on Bourbon Street is a wonderful debut novel for Deanna K Chase with a well developed plot, strong characters and a multi-faceted story line with twists and turns to keep you thinking.Haunted on Bourbon Street  is sultry and sexy with just enough tension to want the reader to scream, yet enough details to leave the reader satisfied that they aren’t guessing what’s going on. I have to say, pick up Haunted on Bourbon Street and just enjoy it for the paranormal mystery romance that it is.”

Yay for a pick me up!

Favorite Things Monday~Jewelry by Simply Adorning

Confession time. I’m a bead maker who rarely wears jewelry. I’m usually at home writing or in the studio making beads. It isn’t an existence that lends itself to getting dressed up. Or getting dressed at all for that matter. I could spend all day in my jammies and no one would know.

So when it comes time to actually go somewhere, I almost always forget to add a piece of jewelry. Sure, I have pieces. I display them at shows, pull them out for my bead events, but on a daily basis? I often have to dig around in my purse for a bead to show a stranger what it is I do when the subject comes up.

But now I think that is all about to change. I have a customer, Laura of Simply Adorning, who does the most amazing things with my beads. Man-o-man does she make them look awesome! I never knew my beads could look so good.

This peacock pendant was the first piece I got from Laura. She made one and sent me a picture. I knew right them I had to have one.

 

 

 

 

Then I saw this in her store! I’m a bit of a sucker for a ring, but when I saw my floral bead set in there…wow, just wow. I love this ring.

 

 

But this is the piece I adore. Simply adorning indeed. Just gorgeous. How could I resist wearing this at every opportunity?

You can find variations of each of these pieces in Laura’s Etsy store.

Heads Up! After Labor Day Sale is Here.

Greg and I hope you all had a fabulous Labor Day. We got hit with Tropical Storm Lee, so we saw a lot of rain. Other than a few downed limbs, everything is fine and the sun is shining today. A perfect day to celebrate our 25% off everything After Labor Day Sale.

For the murrine users:

Everything is 25% in the murrine Etsy shop.
www.chasedesigns.etsy.com

For the beaders:

Everything is 25% off in the bead Etsy shop.
www.cdlampwork.etsy.com

Prices are already marked in both stores.

And the website has both beads and murrine. Discount will be taken at checkout.
www.chase-designs.com.

Sale ends Friday night 09/09  at 11pm CST.

And if that wansn’t enough. My good friend Lisa Liddy of Metal Me This is having a sale as well.

Her After Labor Day Sale.

Stop by her Etsy store today through Thursday (until midnight eastern time). Spend $50 or more and receive a FREE set of bead caps (2 pair of BHB caps or 4 pair of regular beadcaps). Just put in the Notes section if you prefer Copper or Brass and if it’s BHB, let her know if you want to fit sterling tubing or copper tubing. Pattern and cap size is her choice, but you know there are no bad choices there!

FREE SHIPPING on orders over $50 also. Use the Etsy FREESHIP coupon at checkout.

Shipping and Payments for Online Sales–Business of Lampworking extras

I’ll start off with saying we’ve been selling online for over ten years and while we have received many phishing emails, we have only come close to being scammed once. So lets start by talking about what kind of payments you’ll be taking for online sales.

Number one biggest and safest is Paypal.

There are protections afforded to the buyer and the seller.  The buyer is protected because the seller has to prove they mailed the item within seven business days with delivery confirmation. For sales over $250 the seller must send the item with signature confirmation. If the item does not show up the buyer can then file a claim with paypal.

Now, if the seller has shipped to a confirmed address, sent the item with delivery confirmation, and the tracking shows the item arrived, the seller has done their job. Even if the buyer opens a claim, they will be protected. However, if they missed any of the steps, ship within seven days of payment, delivery confirmation, and a confirmed address, the buyer can and likely will win any claim dispute.

In the US, this is fairly straight forward, and it’s easy for sellers to comply to be protected. If we are shipping overseas, there really isn’t an affordable way to purchase delivery tracking. Neither Priority Mail or First Class International have a way to track packages once it leaves the US. So for those of us who ship overseas, we really are taking our chances. Insurance isn’t really a viable option with the USPS on international either. So I use a third-party insurance company, Shipsurance, to insure large value packages, just for my own piece of mind. I have used their service and it’s very easy. Fortunately for me, I have not had to file a claim, so I cannot comment on that end of the business. With all that said, overseas is more risky. But it’s worth it. We send stuff out of the country multiple times a week. We’ve had a few take a long time or go missing over the years, but not nearly enough to offset the thousands of dollars worth of sales we would have missed out on.

Credit Cards

I accept all major credit cards. It’s actually a lot more risky to accept CC than it is Paypal. All it takes is a call to the credit card company from the owner to get a charge reversed. If you make sales in person, you get their signature, so you are protected, but online or over the phone, not so much. I use Propay and customers can check out from my website using their card, I can send them an email for them to click to pay, or I can call them and get the number over the phone. I rarely get credit card payments online. Most people use Paypal.

I do get a lot of credit cards at shows though. Side note: For shows lots of people are going with the Square that lets you run credit cards through your iPhone or Droid. I, however, have not pony-upped for a smart phone, so I am still using Propay, which is actually a lot cheaper for me since I don’t have to pay a data package. However, if you have  an iPhone or a Droid already, I believe the Square is a cheaper option to go with over all. Do some research. Another side note: Etsy sellers get a discount with Propay. When you sign up or renew, just ask and they’ll take care of you.

Personal Checks and Money Orders:

I still accept both of these. First of all, I don’t have to pay any fees for this type of payment. It isn’t as fast or simple as an online payment, but if people want to give me money in these forms, I’m happy to take it. I just deposit them as soon as I get them, and then wait ten days to be sure they clear. If it’s a regular customer, I usually don’t even wait. The items just goes right out. It’s important to be sure these payments clear because checks and money orders can hit your account and appear to be cleared, but then a few days goes by and they might show as insufficient funds. It takes a few days for the banks to communicate. So be aware that just because it showed up in your account, it might still need some time to clear. In  my opinion ten days is a good amount of time. If your spidey sense goes off about anyone paying this way, do a quick google search to be sure they aren’t passing bad payments.

Are you scared yet? Don’t be. We’ve been doing this online thing for eleven years. I’ve had three checks bounce. One was taken care of by the customer ASAP. The other two were by the same person and my spidey sense was going haywire due to the details of the transaction. As a result, I never mailed the items, and I was only out the bounced check fees and some aggravation.

I have yet to have anyone open a Paypal claim. I’m sure that is partly because we have a 100% guarantee policy that anyone can return anything for any reason within ten days of receiving it. Also, if something goes missing, we either replace it or refund the amount. Don’t get caught in the it’s-the-Post-Office’s-fault trap. Think about it. If you order something and it doesn’t show up, do you care whose fault it was? All you know is you ordered some goods and they never arrived. You’re not likely to reorder from that store again are you? Take care of your customers and they will be customers for life. I promise.